Last Updated: September 2026

Welcome to the Fountainhead Home Services website. These Terms & Conditions govern your use of this website and the information and services made available through it.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

1. About Fountainhead Home Services

Fountainhead Home Services provides residential heating, cooling, plumbing, drainage, water heater and related home services in Calgary and surrounding communities.

Contact Information

Fountainhead Home Services
Bay 1, 1540 Hastings Crescent SE
Calgary, Alberta T2G 4E1
Phone: 825-883-4663
Email: info@fhs-inc.ca

2. Website Information

We make reasonable efforts to ensure the information on this website is accurate and current. However, website content is provided for general informational purposes and may be updated or changed without notice.

Information on this website should not be considered a diagnosis of a specific HVAC, plumbing, drainage or other mechanical issue. The nature, scope and cost of service may only be determined after appropriate communication with the customer and, where necessary, an assessment of the property, equipment or system.

3. Service Requests and Appointments

Submitting a contact form, requesting an appointment, calling Fountainhead Home Services or otherwise contacting us through this website does not guarantee an appointment time or create a service contract.

Appointments are subject to availability and confirmation by Fountainhead Home Services.

Arrival times and service windows may be affected by traffic, weather, emergency calls, job complexity and other circumstances outside our reasonable control. We will make reasonable efforts to communicate significant scheduling changes.

4. Pricing, Quotes and Estimates

Prices, promotions and offers displayed on this website may be subject to conditions, eligibility requirements, service-area restrictions, equipment requirements, availability and expiry dates.

Unless otherwise stated, website pricing should not be interpreted as a binding quote for work beyond the specifically advertised service.

Where additional work is recommended, Fountainhead Home Services will explain the work and applicable pricing before proceeding. Additional work will not be performed without customer authorization, except where otherwise agreed or permitted by law.

Formal estimates, quotes, work orders or service agreements provided directly to a customer may contain additional terms and will govern the applicable service if there is any inconsistency with these website Terms & Conditions.

5. Promotions and Special Offers

Promotional pricing and special offers are subject to the terms stated with the applicable promotion.

Unless otherwise stated, promotions:

• are available for a limited time;
• cannot be combined with other offers or discounts;
• may be limited to qualifying services, equipment or geographic areas; and
• may be modified or withdrawn where permitted by law.

Additional repairs, parts, equipment or services identified during an inspection, tune-up or service call are not included in a promotional price unless specifically stated.

6. Customer Responsibilities

Customers are responsible for providing accurate information when requesting service and for providing reasonable and safe access to the property, equipment and areas necessary to perform the requested work.

Customers should disclose any known hazards, access restrictions or other conditions that could reasonably affect the safe performance of the work.

7. Service Warranties

Any warranties applicable to labour, parts, equipment or installations will be communicated as part of the applicable quote, work order, invoice, manufacturer documentation or service agreement.

Manufacturer warranties are subject to the applicable manufacturer's terms, conditions and exclusions.

Nothing in these Terms & Conditions is intended to limit any rights or remedies available to consumers under applicable law.

8. Website Use

You agree not to use this website:

• for unlawful or fraudulent purposes;
• to interfere with the operation or security of the website;
• to attempt to gain unauthorized access to the website, its systems or associated data;
• to transmit malicious code, viruses or other harmful material; or
• in a way that infringes the rights of Fountainhead Home Services or any third party.

9. Intellectual Property

Unless otherwise indicated, the content of this website, including text, graphics, logos, branding, photographs, designs and other materials, is owned by or licensed to Fountainhead Home Services and is protected by applicable intellectual property laws.

Website content may be viewed and used for personal, non-commercial purposes. It may not be reproduced, distributed, modified, republished or used commercially without prior written permission.

10. Third-Party Websites and Services

This website may contain links to third-party websites, platforms or services.

Fountainhead Home Services does not control third-party websites and is not responsible for their content, availability, privacy practices, security or terms of use. Accessing third-party websites is at your own discretion and subject to the terms and policies of those providers.

11. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure or error-free.

We may modify, suspend or discontinue any portion of the website at any time without notice.

12. Limitation of Liability

To the extent permitted by applicable law, Fountainhead Home Services will not be liable for losses or damages arising solely from reliance on general information provided on this website or from the temporary unavailability or technical malfunction of the website.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

Terms relating to specific services performed by Fountainhead Home Services may also be contained in the applicable quote, work order, invoice, warranty or service agreement.

13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, disclose and protect personal information.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. The most current version will be posted on this page with an updated revision date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms & Conditions.

15. Governing Law

These Terms & Conditions are governed by the laws of the Province of Alberta and the applicable federal laws of Canada.

Any dispute relating to these Terms & Conditions or use of this website will be subject to the jurisdiction of the courts of Alberta, except where otherwise required by applicable law.

16. Contact Us

Questions regarding these Terms & Conditions can be directed to:

Fountainhead Home Services
Bay 1, 1540 Hastings Crescent SE
Calgary, Alberta T2G 4E1
Phone: 825-883-4663
Email: info@fhs-inc.ca